I have tried out, without the need of achievements to succeed in your purchaser service Division. I misread the flight time to your flight 3530 and want to change it. I attempted calling inside of 5 minutes of booking this flight but have had no reaction. I have not sent this message just before
I'll say she(AA) discovered a afterwards flight for me on another airline,which I so appreciated,but she unquestionably could have a great deal more pleasurable in working with me.
Just flew The united states airlines through american eagle….experienced the rudest flight attendant ever….another passenger was javing thoughts on connecting flight …she was so worried missing it…flight attendant was so rude and no help….she was horrible to travellers total serving beverages…..we sat for twenty minutes waiting foe gate when landing in chicago…Many people necessary to uae restroom…she snapped at folks when we tried to use restrooms.
I just bought from the phone with Connie Sanders from the DFW office. I requested for her title due to the fact she was so form and helpful to us. I have infrequently encountered somebody so helpful and caring. If all of your Reps could be like her you might have a wonderful airline.
Until finally I had the opportunity to get Tracy Paul over the mobile phone I could understand her and she was really effectively
nevertheless ihave not been privileged to recuperate seats on British airways Element of my flight.My locator no. is AUOANL.My wife is extremely disappointed just after currently being loyal to American for over 20 years.
I remaining LGA August 26, 2015 and possess my baggage assert ticket but want a replica of my airlinet ticket because I arrived house to discover my jewelry and purse were being lacking from my luggage – I've filed a claim bu they need a duplicate of my ticket and I am able to’t discover it – can u send out me a replica of it or convey to me how I can discover it — anything else was in tact absolutely nothing disturbed except these things and purse was laying of top and jewellery was in facet pocket
it truly is pitiful to have to report that my various e-mail to Consumer Relations have not been answered as of up to now October 29, a total not enough one of the most elementary courtesy towards an eighty four years old Very first-Class passenger and Regular Flier….
I'd have never believed I would have stolen goods from our baggage. At this moment I'm pretty upset concerning how your workforce at the airport in Cancun went as a result of my baggage and stole 2 charge cards and applied them. I am being forced to wait around to work with our accounts for this reason for more then a week. I also been given a simply call yesterday from my metropolis library with regards to a one that identified as them to talk to me if I had shed goods.
WOW! Endeavoring to reach your consumer service Division by using mobile phone is not possible!! I attempted 3 unique number and 1 was disconnected!! 1 quantity I had been prompted to connect with attempted to have me obtain – not connected flight services. I feel I will have to return to United.
Senores Ameican Airways,yo Yolanda Alvarado, viaje en su aeolinea el dia sabado 23 de Agosto del 2014, Caracas to Miami este vuelo #914 tuvo un retraso de forty five minutos en salir por ende he llegado tarde a Miami y perdi mi conexion rumbo The big apple,YFK,fui al counter y la sra. me dijo q yo tenia que correr con los gastos que no era su culpa eso period lo que l aerolinea podia hacer por mi,no es justo que yo tenga que pagar hotel,comida por culpa del retraso,yo llame esa noche en el lodge y hable con srta.Sandra Galves y me dijo que no podia ser que yo pagara por eso que le scaneara el boleto qu decia passenger pays se lo pase llame y claro me atendio otra persona Samuel Martinez y dijo que cuando tomara la conecion to N.
I've expended hours around the cellular phone seeking to untangle a miscalculation built in generating reservations with American Airlines on the web. Just after dealing with every one of the measures in reserving a flight for my family of three (Brian, Marcela & Lorenzo Hawk) and adding my bank card no. to purchase the 3 flights, I did not obtain a affirmation, but a window on my video display that said “This page can't be exhibited”. I took that image source to suggest the transaction did not go through, so I commenced all once again with a distinct travel agency.
I flew AA back from Boston by means of Charlotte to Sarasota, FL on Monday, July 18th. The flight from Boston to Charlotte went effectively and we arrived punctually. The pilot under no circumstances as soon as communicated Together with the passengers (the same old flight information and facts most pilots do share after we are inside the air, together with a welcome) as well as the Flight Attendants hardly ever told us what gate we had been at once we landed. I had a short connection time (that was offered After i produced the reservations on the net), which I had been able to make right after traversing all the Charlotte airport. Once i obtained into the gate I questioned the Ticket Agent after we can count on to land in Sarasota and was knowledgeable the crew had not but arrived. At NO time was an announcement created once the crew experienced arrived or when to be expecting to depart.
What excellent is writing your displeasure to this so known as “buyer service” if nothing at all is completed to handle the criticism.